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Welfare management software

Welfare management software built for how Kenyan welfare groups really work

Jalika keeps your membership register, M-Pesa contributions, bereavement benefits, approvals, receipts and reports in one secure system that officials and members reach online.

Umoja Community Welfare

Dashboard

November

Active members

248

Collected

KES 74k

Fund balance

KES 612k

Monthly collectionsTarget 80k
  • Bereavement claim · M. Otieno Awaiting chair
  • M-Pesa · J. Wanjiku · KES 500 Receipted
Sample dashboard: members, collections, fund balance and pending claims.

What the welfare management software includes

When a member loses a loved one, your welfare has to move fast and get it right. Jalika's bereavement fund management checks eligibility, calls out the levy and tracks every shilling from contribution to payout.

  • Dependants and nominees register. Record each member's spouse, children, parents and in-laws, with limits per category set by your constitution.
  • Automatic eligibility check. Jalika confirms the deceased is a registered dependant, the member is past the waiting period and their contributions are up to date.
  • Death levy call-outs. Announce the bereavement and the levy to every member by SMS, with the amount, deadline and paybill, then see who has paid in real time.
  • Benefit rules you control. Set payout amounts per relationship (member, spouse, child, parent), waiting periods and arrears rules. No code changes needed.
More on Bereavement benefits

Your members already pay by M-Pesa. Jalika's M-Pesa contribution tracking matches every payment to the right member, issues a receipt and updates the books automatically, so the treasurer stops copying SMS messages into Excel.

  • Paybill matched to members. Members pay to your own paybill using their member number as the account. Jalika records each payment against the right person and contribution.
  • Pay from the member portal. Members can tap Pay and receive an M-Pesa prompt on their phone (STK Push) for monthly contributions, levies or arrears.
  • Automatic receipts. Every payment gets a numbered receipt by SMS, with a downloadable PDF copy.
  • Arrears and penalties. Jalika works out who is behind, applies your penalty rules and sends polite reminders before members fall too far behind.
More on M-Pesa contributions

Jalika replaces the exercise book and the spreadsheet with a live welfare membership register. Every member's details, dependants, payments and status sit in one place, and the register updates itself as people pay, lapse or rejoin.

  • Complete member profiles. ID number, phone, location, next of kin, photo and joining date for every member.
  • Status that updates itself. Members move between probation, active, dormant and suspended automatically, based on your payment rules.
  • Approval of new members. Applicants are reviewed and approved by the committee before they join the register.
  • Import your existing list. Upload your current Excel register and start in an afternoon, not a month.
More on Membership register

Accountability is what keeps a welfare together. Jalika produces welfare financial reports and member statements straight from the records, so the treasurer's report for the AGM takes one click, and every figure can be traced.

  • Member statements. Each member's full contribution history and balance, downloadable as a PDF or sent by SMS on request.
  • Defaulters and arrears. See who is behind, by how much and for how long, before it becomes a problem.
  • Income and expenditure. Contributions, levies, benefits paid and running costs, by month or year.
  • Treasurer's AGM report. A complete financial summary for the annual general meeting, ready to print.
More on Financial reports

Also included in every plan

Automated receipts and records

Numbered receipts for every payment, and a ledger that updates itself.

Benefit approval workflow

Multi-level approvals with limits, so payouts follow your constitution.

Management dashboard

Collections, fund balance, members and pending claims at a glance.

SMS notifications

Receipts, reminders, levy call-outs and meeting notices by SMS.

Member self-service portal

Members view statements, pay and report a bereavement online.

Data security

Roles, two-step login, audit trail and daily backups. Read more.

Customised to your constitution, not the other way round

Every welfare association has its own rules. In Jalika they are settings your officials can change, so the system follows your constitution.

  • Monthly contribution amounts
  • Registration fee and waiting period
  • Benefit per relationship
  • Dependant categories and limits
  • Arrears penalties and grace periods
  • Approval levels and thresholds

Online access, training and installation

Online, on any device

Authorised officials and members log in from a phone or computer. Nothing to install.

Setup and training

We import your members, configure your rules and train your officials online or on site.

Subscribe or buy

Monthly or yearly subscription, or a one-off licence with annual maintenance.

Frequently asked questions

Something else on your mind? Talk to us.

What is a welfare management system?

A welfare management system is software that runs a welfare association's records: members and their dependants, monthly contributions, bereavement benefits, approvals, receipts and financial reports. It replaces exercise books, spreadsheets and WhatsApp threads with one accurate, shared record.

Can Jalika be customised to our association's constitution?

Yes. Contribution amounts, penalties, waiting periods, benefit amounts per relative, approval levels and dependant categories are all settings your officials can change.

Can officials and members access it online?

Yes. Officials log in from any phone or computer with their own role and permissions. Members get a self-service portal to see statements, pay and report a bereavement.

Is our data safe?

Each association's data is kept separate, officials log in with two-step verification, every change is recorded in an audit trail and data is backed up daily. We follow the Kenya Data Protection Act, 2019.

Do you offer training and installation?

Yes. Every plan includes setup: we import your members, configure your rules and train your officials, online or on site.

Can we buy the system instead of subscribing?

Yes. Associations that prefer to own the system can buy a licence with yearly maintenance. Most choose the monthly subscription because it includes hosting, updates and support.

See Jalika run your welfare's own rules

Book a free 30-minute demo. We set it up with your contribution amounts, benefits and approval steps, so you see exactly how it works for your members.